Shipping policy
We strive to deliver your purchases in the most efficient and timely manner. Please review our shipping policy below to understand how we handle shipping and delivery.
Order Processing Time
- Processing Time: All orders are processed within 2 business days (excluding weekends and holidays).
- Order Cut-Off Time: Orders placed after 5 PM Eastern Time will be processed starting the next business day.
- Delays: If we experience a high volume of orders or any unforeseen delays, we will notify you via email promptly.
Shipping Rates & Delivery Estimates
Shipping rates and delivery estimates will be calculated at checkout.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email with tracking information once your order has been processed.Tracking numbers will become active within 24 hours.
Damages and Missing Items
If your order arrives damaged or is missing any items, please contact us immediately at support@hunnycosmetics.shop with your order number and details of the issue. We will work diligently to resolve the problem.
Incorrect Shipping Addresses
Please ensure all shipping information is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Returns
For information on returns and exchanges, please review our Return Policy.
Shipping Protection
We offer optional Shipping Protection at checkout that covers lost, damaged, or missing packages. This allows us to replace your order free of charge when issues occur with the carrier. If you experience any issues with your delivery, contact us at support@hunnycosmetics.shop with your order number and details of the problem and we will work to resolve it immediately.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at support@hunnycosmetics.shop